Refund policy
Return and Refund Policy
Thank you for shopping at Stratifinds! We value your satisfaction and want to ensure you have a great experience with us. If you are not entirely satisfied with your purchase, we're here to help.
Return Policy
You have 16 days from the date of receipt to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How to Initiate a Return
1. **Contact Us**: Please email us at support@stratifinds.com or call us at (678) 213-4500 to initiate a return. Provide your order number and reason for the return.
2. **Return Shipping**: We do not charge any return fees. You are responsible for the cost of return shipping unless the item was damaged or incorrect.
3. **Return Address**: Send your returned item to the following address:
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Stratifinds
4255 Trotters Way
Suite 8B
Alpharetta, Georgia 30004
United States
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Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Exchanges
If you need to exchange an item for a different size or color, please contact us at support@stratifinds.com or call us at (678) 213-4500. We will guide you through the process.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
- **Email**: support@stratifinds.com
- **Phone**: (678) 213-4500
Thank you for shopping at Stratifinds!